Privacy Policy

Last Updated: 29.08.2024

Welcome to Chilli FM’s Privacy Policy. We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your information when you engage with our services, whether online, via mobile apps, or through other means.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information:
  When you interact with us (e.g., filling out forms, entering competitions, subscribing to newsletters), we may collect personal information such as your name, email address, phone number, and any other details you provide.
• Log Data:
  Our servers automatically collect information about your device and browsing actions when you visit our website or use our apps. This may include your IP address, browser type, operating system, and other usage data.
• App Data:
  If you use our mobile app, we may collect information about your device, app version, usage patterns, and other related data.
• Communication Data:
  If you contact us directly (via phone, email, or other methods), we may collect the content of your communication along with your contact information.
• Third-Party Information:
  We may receive information about you from third parties, such as social media platforms, service providers, or partners.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services:
  To deliver and improve our radio services, including online streaming, mobile apps, and interactive features.
• Communication:
  To respond to your inquiries, provide updates, and send you newsletters or promotional content if you have opted in.
• Marketing:
  With your consent, we may use your information to send you marketing materials, such as special offers, promotions, or event information.
• Analytics:
  To analyze how our services are used, which helps us improve and optimize our website, apps, and services.
• Compliance:
  To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of our users and the public.

3. Information Sharing

We may share your information in the following circumstances:

• With Service Providers:
  We may share your information with third-party service providers who assist us in operating our website, mobile apps, or other services.
• With Partners:
  If you participate in events, competitions, or promotions co-sponsored by third parties, your information may be shared with those partners.
• Legal Requirements:
  We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers:
  If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

5. Your Rights

You have the right to:

• Access and Correction:
  Request access to your personal data and correct any inaccuracies.
• Deletion:
  Request the deletion of your personal data, subject to legal retention requirements.
• Opt-Out:
  Opt-out of receiving marketing communications from us at any time.

To exercise any of these rights, please contact us using the information provided at the end of this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage. You can control cookie preferences through your browser settings.

7. Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website or apps may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected].

By using our services, you agree to the terms of this Privacy Policy. Thank you for being a valued listener.